Data protection declaration
We take protecting your data seriously
Thank you for visiting our website. We are delighted that you are interested in our company and our products / services. We take protecting your personal data very seriously, and we want you to feel secure with regard to the information you give us when you visit our website.
Despite careful translation, we shall not be held liable for the accuracy of the English version of this website. In case of doubt, the German version shall prevail.
Therefore we would like to inform you as below:
Contact information for the entity responsible for data protection
Berliner Straße 161
65205 Wiesbaden, Germany
Phone +49 611 7103-0
Fax +49 611 7103-133
Contact information for the data protection officer:
For security reasons and in order to protect the transmission of personal information and other confident content (e.g. requests directed at the controller), this website uses SSL encryption or TLS encryption. Encrypted connections can be identified by the character sequence “https://” and the padlock icon in your browser’s address bar.
If the SSL or TLS encryption is activated, data you transmit to us cannot be read by third parties.
Server log files
This website is hosted by an external service provider (host). The following data is transmitted from your browser to the host (so-called server log files) in order to display our website correctly: information on the user’s browser type and version, operating system, internet service provider and IP address as well as the date and time of access, websites from which the user has accessed our website and websites accessed by the user via our website.
The web servers’ access logs track which pages were accessed at what time. They contain the following information: IP, directory protection user, date, time, pages accessed, logs, status code, data volume, referrer, user agent, host name accessed.
IP addresses are anonymized for storage by removing the final three digits, which means that 127.0.0.1 will become 127.0.0.*. IPv6 addresses will be anonymized as well. Anonymized IP addresses will be stored for 60 days. The information on the directory protection user used will be anonymized after one day.
Error logs tracking page access errors will be deleted after seven days. Beside the error messages, they contain the accessing IP address and, depending on the error, the website accessed.
The legal basis for processing information is art. 6, par. 1f, of the GDPR, pertaining to our legitimate interest in improving our website’s stability and functionality.
In order to guarantee processing in compliance with data protection regulations, we have concluded an order processing contract with our host.
The technically required cookies will usually be deleted once the browser is closed. Persistent cookies have lifespans varying from several minutes to several years.
You can set up your browser to inform you when cookies are saved, authorize cookies on a case-by-case basis, prevent the saving of cookies in specific cases or in general and activate automatic cookie deletion on closing the browser. Cookie management varies across browsers. Please note that our website’s functionally may be impaired if cookies are not accepted.
The saving of other cookies (e.g. cookies designed to analyze your surfing behavior) is regulated separately in this privacy statement.
Cookie Consent with Usercentrics
Our website uses the Usercentrics cookie consent technology to obtain your consent to the storage of certain cookies on your device and data protection legislation compliant documentation of the former. The party offering this technology is Usercentrics GmbH, Rosental 4, 80331 München, Germany, website: usercentrics.com (hereinafter referred to as “Usercentrics”).
Whenever you visit our website, the following personal data will be transferred to Usercentrics:
- Your declaration(s) of consent or your revocation of your declaration(s) of consent
- Your IP address
- Information about your browser
- Information about your device
- The date and time you visited our website
Moreover, Usercentrics shall store a cookie in your browser to be able to allocate your declaration(s) of consent or any revocations of the former. The data that are recorded in this manner shall be stored until you ask us to eradicate them, delete the Usercentrics cookie or until the purpose for archiving the data no longer exists. This shall be without prejudice to any mandatory legal retention periods.
Our company has executed a Contract Data Processing Agreement with Usercentrics. This is an Agreement mandated by data privacy protection legislation that warrants that Usercentrics processes all personal data of our website visitors exclusively in compliance with our instructions and in compliance with the GDPR.
If you contact us (e.g. by contact form or e-mail), personal information will be collected. What information is collected is clear from the contact form used. That information is only stored and used for the purpose of responding to your request, that is for establishing contact and performing the technical administration required for that purpose. The legal basis for processing data is our legitimate interest in responding to your request in accordance with art. 6, par. 1f, of the GDPR. If your contacting us has the object of concluding a contract, this constitutes an additional legal basis for processing under art. 6, par. 1b, of the GDPR or on your agreement art. 6, par. 1a GDPR if this has been requested. The information you have entered into the contact form shall remain with us until you ask us to eradicate the data, revoke your consent to the archiving of data or if the purpose for which the information is being archived no longer exists (e.g. after we have concluded our response to your inquiry). This shall be without
prejudice to any mandatory legal provisions – in particular retention periods.
Request by e-mail, telephone or fax
If you contact us by e-mail, telephone or fax, your request, including all resulting personal data (name, request) will be stored and processed by us for the purpose of processing your request. We do not pass these data on without your consent.
These data are processed on the basis of Art. 6 Sect. 1 lit. b GDPR if your inquiry is related to the fulfillment of a contract or is required for the performance of pre-contractual measures. In all other cases, the data are processed on the basis of our legitimate interest in the effective handling of inquiries submitted to us (Art. 6 Sect. 1 lit. f GDPR) or on the basis of your consent (Art. 6 Sect. 1 lit. a GDPR) if it has been obtained.
The data sent by you to us via contact requests remain with us until you request us to delete, revoke your consent to the storage or the purpose for the data storage lapses (e.g. after completion of your request). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.
YouTube with expanded data protection integration
Our website embeds videos of the website YouTube. The website operator is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
We use YouTube in the expanded data protection mode. According to YouTube, this mode ensures that YouTube does not store any information about visitors to this website before they watch the video. Nevertheless, this does not necessarily mean that the sharing of data with YouTube partners can be ruled out as a result of the expanded data protection mode. For instance, regardless of whether you are watching a video, YouTube will always establish a connection with the Google DoubleClick network.
As soon as you start to play a YouTube video on this website, a connection to YouTube’s servers will be established. As a result, the YouTube server will be notified, which of our pages you have visited. If you are logged into your YouTube account while you visit our site, you enable YouTube to directly allocate your browsing patterns to your personal profile. You have the option to prevent this by logging out of your YouTube account.
Furthermore, after you have started to play a video, YouTube will be able to place various cookies on your device or comparable technologies for recognition (e.g. device fingerprinting). In this way YouTube will be able to obtain information about this website’s visitors. Among other things, this information will be used to generate video statistics with the aim of improving the user friendliness of the site and to prevent attempts to commit fraud.
Under certain circumstances, additional data processing transactions may be triggered after you have started to play a YouTube video, which are beyond our control.
The use of YouTube is based on our interest in presenting our online content in an appealing manner. Pursuant to Art. 6 Sect. 1 lit. f GDPR, this is a legitimate interest. If a corresponding agreement has been requested, the processing takes place exclusively on the basis of Art. 6 para. 1 lit. a GDPR; the agreement can be revoked at any time.
Google Web Fonts (local embedding)
This website uses so-called Web Fonts provided by Google to ensure the uniform use of fonts on this site. These Google fonts are locally installed so that a connection to Google’s servers will not be established in conjunction with this application.
For more information on Google Web Fonts, please follow this link: https://developers.google.com/fonts/faq and consult Google’s Data Privacy Declaration under: https://policies.google.com/privacy?hl=en.
Rights as data subject
If your personal information is processed, you are a data subject according to the GDPR and have the following rights vis-à-vis the controller:
Right of access in accordance with art. 15 of the GDPR: You have the right of access to the personal information processed by us as well as the purpose of processing, the categories of personal information processed, the recipients or recipient categories your information is or has been disclosed to, the planned storage period or the criteria for determining the storage period, to the existence of a right to rectification, erasure, restriction of processing, objection to processing and lodging a complaint with a supervisory authority, to the source of your personal information if it was not collected by us, to information on the existence of automated decision-making, including profiling, and, where applicable, meaningful information on the logic involved and the intended consequences of such processing as well as to information on your right of access to information on what safeguards exist pursuant to art. 46 of the GDPR relating to the passing on of your information to a third country.
Right to rectification in accordance with art. 16 of the GDPR: You have the right to rectification of your personal information if it is incorrect and/or incomplete.
Right to erasure in accordance with art. 17 of the GDPR: You have the right to have your personal information deleted if one of the conditions of art. 17, par. 1, of the GDPR is met. However, this right does not apply if processing is required for the exercise of the right of freedom of expression or information, for fulfilling legal obligations, for reasons of public interest or for the establishment, exercise or defense of legal claims.
Right to restriction of processing in accordance with art. 18 of the GDPR: You have the right to have the processing of your personal information restricted for the period during which they are being verified if you demand, instead of their deletion, a restriction of the processing of your information due to inadmissible data processing, if we no longer require your information for processing purposes but you require them for establishing, exercising or defending legal claims or if you have objected to processing and no final determination has been reached whether our legitimate grounds override yours.
Right to notification in accordance with art. 19 of the GDPR: If you have exercised your right to rectification, erasure or restriction of processing vis-à-vis the controller, they have an obligation to notify all recipients to whom your personal information has been disclosed of that rectification, erasure or restriction of processing of data unless this proves impossible or requires unreasonable effort. You are entitled to be informed about the recipients.
Right to data portability in accordance with art. 20 of the GDPR: You have the right to obtain or have transferred to another controller the personal information you have provided in a structured, commonly used and machine-readable format, wherever technically feasible.
Right to withdraw consent in accordance with art. 7, par. 3, of the GDPR: You have the right to withdraw your consent to data processing, once given, at any time with effect for the future. If you withdraw it, we will delete the information concerned immediately unless there is a legal basis for further processing without consent. Withdrawing your consent does not affect the lawfulness of any processing having taken place with consent prior to withdrawal.
Right to lodge a complaint in accordance with art. 77 of the GDPR: Irrespective of other administrative or judicial remedies, you are entitled to lodge a complaint with a supervisory authority, particularly in the member state where you reside, work or where the alleged violation has taken place if you deem the processing of your personal information to violate the GDPR.
The supervisory authority with which the complaint is lodged will inform the complainant of the status and the outcome of the complaint including the option of judicial remedies in accordance with art. 78 of the GDPR.
Right of objection
Art. 21 GDPR
If the processing of personal data concerning you is carried out in order to safeguard our overriding legitimate interest based on art. 6 par. 1 f GDPR or in the public interest based on art. 6 par. 1 e GDPR, you have the right to object at any time to the processing of your personal information for reasons relating to your individual situation.
If you exercise your right of objection, we will cease to process the information concerned unless we can demonstrate that there are compelling legitimate grounds for processing overriding your interests, rights and freedoms or unless the processing serves the establishment, exercise or defense of legal claims.
If your personal information is processed for the purpose of direct advertising, you have the right to object to the processing of your personal information for such advertising at any time and without indication of reasons. This includes profiling if it takes place in the context of such direct advertising.
If you object to processing for purposes of direct advertising, your personal information will no longer be processed for those purposes.
Storage period for personal information
How long personal information will be stored depends on the applicable legal retention period (e.g. retention periods under commercial and fiscal law). Once the period expires, the information concerned will be routinely deleted wherever it is no longer required for contract fulfilment or initiation and/or there is no longer any continued legitimate interest on our part for retention.